FREE SHIPPING ON ORDERS $50+

shipping + returns

US Shipping

The cost of shipping is a flat $3, unless otherwise noted per promotional period. After ordering + paying for your products, our goal is to process your order within 24 hours thru USPS. It may take up to 2-5 business days for USPS to deliver your product.
You will receive an email notification from us that will contain tracking info once your order ships.

Payment

We offer secure online ordering and accept Visa, Mastercard, American Express, Discover + PayPal.
 

What is Wildflower Valley’s return + exchange policy?

Here at Wildflower Valley, we want you to love shopping with us! If for any reason you do not 100% love your purchase, you have a few options. We truly want to make the shipping and returns process as smooth as possible.
If you shopped with us in-store, over the phone, or online, please review our Returns and Exchanges Policy below.
 

If you made your purchase at our Dublin, PA location the following return policy applies:


• We will gladly Exchange or give you Store Credit for your original purchase when accompanied by the receipt, unworn with tags.

• Store credit (in the form of a store gift card) will be issued when accompanied by the receipt.

• Returns or exchanges will not be accepted after 30 days.

• Returns or exchanges cannot be accepted without the original receipt. 

• If you are returning something with a gift receipt,

you will receive a store credit.

• Final sale items cannot be returned or exchanged.

All sale items are strictly final.

• If applicable, all items must be returned to us in their original, unworn, unwashed, and smoke- free condition, with their original tags and accessories.

***PURCHASES MADE FROM 11/15/19-12/31/19 ARE ELIGIBLE FOR EXTENDED HOLIDAY EXCHANGE OR STORE CREDIT UNTIL 1/24/20 

We inspect all returns/exchanges and reserve the right to deny or refuse a full refund

based on the returned condition.

Items that do not match the criteria above are subject to denial.

 

If you ordered on www.wildflowervalley.com or at a local market the following return policy applies:

Returns in the form of Store Credit (an e-gift card) are happily accepted within 30 days of receipt of the order.

We will be happy to provide a return label within 7 days of receipt of the order, however, original shipping cannot be refunded.

Customers are responsible for paying for return shipping after 7 days of receipt of the order + original shipping cannot be refunded.

Returns will not be accepted after 30 days of receipt of the order.

Final sale items cannot be returned or exchanged. All sale items are strictly final.

All items must be returned unworn, unwashed, and smoke-free, with their original tags, accessories and boxes.

We inspect all returns/exchanges and reserve the right to deny or refuse a full refund based on the returned condition.
Items that do not match the criteria above are subject to denial.
Please consider delivery confirmation/shipping insurance for your return/ exchange packages as Wildflower Valley is not responsible for lost return packages without tracking information.  By purchasing from Wildflower Valley you accept these terms and conditions.
 

How to Make an Online Return:

  1. Review our criteria above and make sure the items are eligible for a return.
  2. If your return is within the 7 day free return label window, please email us at plantaseed@wildflowervalley.com to receive your label + directions for your return.
  3. Send back via USPS to the following address:
Please note your order number inside the package.
If you have any questions or concerns, please email us at plantaseed@wildflowervalley.com 
 
Still have a question? Don’t hesitate to ask!
Contact us here or write to us at plantaseed@wildflowervalley.com and we will get back to you as soon as possible with an answer!
Peace, Love + Happy Shopping!